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AI Summary
Based on 111 reviews
Exceptional customer service: Customers frequently praised Mike for his responsiveness, clear communication, and dedication to guiding them through the entire process, making them feel valued and cared for.
High-quality craftsmanship: Reviewers highlighted the stunning beauty of the rings they received, emphasizing the top-notch craftsmanship and attention to detail that resulted in beautiful, personalized pieces.
Quick turnaround: Many customers appreciated the efficient
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AI Summary
Based on 111 reviews
1 week ago
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My fiancée and I found Mikado Diamonds through a ChatGPT search and we’re so happy we did! We’re from Atlanta and we were hesitant to go through a jeweler in Omaha, but Mike was fantastic to work with and gave us the most beautiful ring we could’ve ever thought of. He is a specialist at recommending the best sizes and cuts for the diamonds, and really cares about what the customer wants. Thank you so much Mike!! -Amanda and Ian
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1 week ago
1 week ago
3 weeks ago
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I’m so happy with my ring! It’s absolutely magnificent! From the day I ordered to the day of shipment, Mike was extremely communicative and informative. I was informed of a delay and my ring was promptly shipped. I appreciate the beautiful craftsmanship and the ring is exactly what I wanted! Thank you so much for helping to make my dream ring come true! I will definitely recommend and I will be purchasing from Mikado again!
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3 weeks ago
4 weeks ago
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After ordering costume jewelry from that woman who is supposedly going out-of-bussiness and has several company names and getting something that was absolutely different and not at all like the photo, I was really apprehensive in order and ring from Mikado. DON’T BE!!!!! I received a beautiful 14k gold ring, faster than promised, and I absolutely love it! I will freely buy from and recommend this company to anyone.
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4 weeks ago
1 month ago
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Mike was very knowledgeable about diamonds, he was always quick to respond and ending up choosing for me my 5 ct center stone. Its STUNNING!! Couldnt have asked for a better experience!
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1 month ago
2 months ago
2 months ago
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Questions were answered promptly, and communication was always clear and concise. This level of attentiveness continued throughout the entire process, making me feel valued as a client.
And the ring? Absolutely stunning. It's clear that Mike not only has an eye for quality but also possesses the skill to bring a vision to life. The craftsmanship is impeccable, and the finished product has truly garnered countless compliments. If you're looking for a jeweler who combines expertise, genuine helpfulness, and delivers exceptional results, Mike at Mikado Diamonds is undoubtedly the person to see.
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2 months ago
2 months ago
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Mike helped me design my dream ring! He was wonderful to work with and very responsive anytime I had a question! I highly recommend Mikado Diamonds! He helped me find the exact yellow cushion cut diamond! It is the most beautiful ring I’ve ever seen!
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2 months ago
3 months ago
3 months ago
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I had an amazing experience with Mikado Diamonds. Mike helped me throughout the process, making it as easy as possible for me. The communication from the team was great as well, they assisted me with any questions I had along the way.
What impressed me most was how fast the whole process was just two weeks from start to finish! The final ring turned out even better than I imagined, and you can really tell the craftsmanship and quality are top-notch.
I’d absolutely recommend Mikado to anyone looking for a custom piece or engagement ring.
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3 months ago
4 months ago
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I had an incredible experience with Mikado Diamonds! From start to finish, Mike was super patient with me and guided me through the entire process with care and expertise. His support made what could have been an overwhelming decision feel easy and enjoyable.
The customer service was truly amazing, responsive, thoughtful, and thorough every step of the way. Even though I completed the entire process online, it still felt like a local, personalized experience. The final engagement ring turned out absolutely perfect, exactly as designed, and they even delivered it ahead of the promised timeline. I can’t recommend Mike and Mikado Diamonds enough!
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4 months ago
4 months ago
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Ordered an emerald cut engagement ring and it is absolutely beautiful! Mike was a huge help in picking out the specific diamond and our order arrived on time. Highly recommend.
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4 months ago
5 months ago
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Mike assisted me in the process, he is incredibly professionally and timely with responses and suggestions. I am very glad I chose Mikado Diamonds! The timeline he gave me was spot on and I couldn’t be more satisfied, the ring is beautiful
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5 months ago
5 months ago
7 months ago
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Beautiful work timely delivery. Heather was amazing….such a pleasure to work with!
7 months ago
7 months ago
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Amazingly helpful with a challenging situation and great prices. Couldn’t recommend more.
7 months ago
7 months ago
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I have been so pleased with all of my Mikado Diamonds pieces! The quality is amazing and Mike has been so great to work with!
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7 months ago
7 months ago
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Excellent customer service. Gorgeous! They did an excent job working with me from start to finish to create my stunning statement ring!
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7 months ago
9 months ago
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Very beautiful product and the costumer service is outstanding
9 months ago
9 months ago
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Amazing customer service Heather is the best. I recommended my brother and he will be purchasing his wife an upgraded wedding ring as well thanks for the great communication and always being on top of it. Heather you’re the best.
The Shovar’s
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9 months ago
10 months ago
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I purchased a three carrot diamond and white gold ring as an addition to my wife’s original wedding set. Service was excellent. The service department took the time to contact me to make sure they were sure of what I was looking for and this was on a weekend day. The shipment was quick from the time of order to the time I received the ring. The ring was exactly as expected and is beautiful with clarity of the diamond perfectly aligned with my expectations. I gave the ring to my wife as a gift and she was extremely pleased with it. I am happy to recommend Mikado Diamonds to anyone looking for the perfect gift for their loved one.
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10 months ago
10 months ago
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I’ve been considering a lab diamond for years. I’ve always been “extra” and wanted a large center stone. My wedding ring was moissonite (my choice) and I’ve always kind of resented that I didn’t get a diamond (diamonds are forever). So for years I have been researching lab diamonds and shopping the different online lab diamond retailers. I came across Mikado Diamonds and was a bit skeptical, however I finally decided to take the plunge. I chose a 3.05 carat, G color, radiant cut, VVS2 clarity center lab diamond, with a platinum setting, halo diamonds to accentuate the center stone, and diamond accents on the band. My ring took about 4 weeks to arrive. I was nervous. The ring came in 4 weeks as expected requiring signature for delivery. The ring box is beautiful and classy. The ring is gorgeous. My ring finger is a size 4.25. I feel I may need accent bands for both sides as the center stone is very large (Woop Woop) and the band is almost too dainty for it, but that was my selection. The more I look at it, the more obsessed I become. I’m glad I got my fat rock, and I’m glad it is a real diamond. Also glad it is not a “blood diamond”. Lab diamonds are the exact same thing as real diamonds, just with a laser inscription. I will be buying more diamonds from mikado. I can’t wait to buy more.
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10 months ago
10 months ago
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Mike and his team were able to work with us to design from scratch the most beautiful and unique engagement rings for my fiancee and myself! Mike was instrumental in helping us choose the right diamonds for our settings online, making adjustments to our designs, and ensuring that the end product was just how we wanted it. We were hesitant to do this entire process online, but Mike set us at ease throughout, and has provided excellent support post-purchase as well. I would recommend Mikado to everyone looking for great jewelry at a reasonable cost!
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10 months ago
11 months ago
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Mikado was great to work with and helped me through the process of purchasing an engagement ring! Very professional and high quality service. The only downside is if you need a ring resized. I wasn't aware there's a 6 month cutoff to getting a resizing done until I reached back out to them when my fiance wanted it a size larger.
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11 months ago
12 months ago
12 months ago
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Great customer service and I love the ring. I look forward to working again with them for future jewelry purchases.
12 months ago
1 year ago
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Absolutely beautiful setting. We recieved our Elissa with a 1.52 carat round lab grown diamond in 18 carat yellow gold today. We are stunned at how pretty this ring is. Thank you Mikado. My wife is in love with it.
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1 year ago
1 year ago
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Great help walking me though a process I knew nothing about. Very satisfied couldn't of went better I don't think. Thanks mikado dimonds and Heather
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1 year ago
1 year ago
1 year ago
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The product was great Heather's Customer service was fantastic
1 year ago
1 year ago
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I was looking for an engagement ring for my girlfriend at the time and set up a consultation with Heather at Mikado Diamonds. It was an hour long and we looked through around 10 Diamonds, 10 Bands, and a few different settings. I found exactly what my girlfriend wanted and received the ring in 1 month exactly.
The service was outstanding! Mike and Heather were able to make the process easy and fun for me! It's been around 6 months since I proposed and my fiance absolutely loves the ring!
We will be contacting them for the bands within a few months. I will be recommending Mikado Diamonds to all my friends and family!
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1 year ago
1 year ago
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Great experience from beginning to end! Beautiful finished product!
1 year ago
1 year ago
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I got my ring and the wait was worth it. I didn't get exactly what I ordered, I shouldn't have ordered with my phone! It didn't hold my choices, but it's gorgeous! I'm in love with it.
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1 year ago
1 year ago
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Such an amazing ring and great customer service! I could not be happier!!!
1 year ago
1 year ago
2 years ago
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Excellent experience. My husband had a custom wedding set created (design from the website, but due to the stone being a unique size, the pre-made setting wasn’t a possibility). Excellent communication through the entire process. A few options were presented once the stone was chosen and all inquiries were answered within minutes, a few hours tops. He worked with Heather and she’s great. American company and quality products at reasonable prices. Definitely recommend. We were hesitant to go this route, it’s a big purchase to make sight-unseen. It’s absolutely perfect and any anxiety of “worst case scenarios” were unfounded.
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2 years ago
2 years ago
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My journey to Mikado Diamonds started when my 3 row wedding band split in the back. I began searching, and I mean searching, for a replacement ring and happened to fall upon Mikado. There were other websites available & I did in fact check them all out however I kept being drawn back to Mikado. The reviews were stellar and now I know why. I contacted them via email, received an immediate response from Heather and after numerous calls, texts, and additional emails my ring was ordered! Having a bit of angst over size & cost, I honestly went searching again thinking maybe I made a mistake. Silly me as Mikado not only had the best price but no other site had the ring that I had specifically ordered. All I can say is if you are looking not only for a stunning ring but a very reasonable price, not to mention stellar customer service I advise you to look no further than Mikado Diamonds! Thank you Heather and Mike. I have received compliments exactly what I was looking for which is “wow Dee the ring is STUNNING” I definitely agree. 💕
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2 years ago
2 years ago
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Beautiful diamond. Great customer service from Heather. She was exception in every way. Thank you
2 years ago
2 years ago
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Great selection, great customer service, great pricing. I would recommend Mikado diamonds to anyone in the market for fine jewelry.
2 years ago
2 years ago
2 years ago
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Excellent online options. The lightly tinted blue diamond I originally selected had not been available after we placed our order. Heather reached out and she helped us to find a perfect replacement. It took 4 weeks to get the ring put together. But after anxiously waiting, we are pleased with the results. Highly recommend Mikado Diamonds ❤️.
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2 years ago
2 years ago
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I am satisfied with my purchase. IMy items arrived in a timely manner. I will be doing business with them again in the future.
2 years ago
2 years ago
2 years ago
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It was a pleasure working with Mike and Heather. They were very helpful in picking out the styling of the band, a quality stone and staying within my budget. They even made sure I could get this ring delivered with minimal notice using a rush delivery service. Their communication was very professional. My fiancé and I are very satisfied with the ring.
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2 years ago
2 years ago
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Good afternoon Mike,
Devon and I wanted to reach out to say how much we appreciate everything you and Heather have done to help us find the most beautiful diamond ever!
The experience with Heather was like no other. She was always so easy to contact. She was never pushy, not once did it feel like she had to say or do whatever to get the sale. On the contrary, if she didn’t know she was honest about it and always said she would check with you. She was always so kind and paid attention to our needs. The experience felt very personal, something that is so rare these days. We will always be grateful for this experience. You both are amazing!!! Happy holidays.
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2 years ago